We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contactus@wrightsjewelrystore.com. Please note that returns will need to be sent to the following Address: 4911 Fallston Road, P.O Box 6, Fallston, NC 28042

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
No refunds/exchanges on personalized items, special orders, custom designs. Due to the nature of the prices no refunds/exchanges on lab grown diamond products.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

You can always contact us for any return question at contactus@wrightsjewelrystore.com.